Frequently asked
Everything you asked, answered.
Made to order, delivered across South Africa, upholstered in fabric that survives actual pets. If something is not covered here, email Cherize — she answers personally.
The brand
What exactly is Boujee Pets?
Boujee Pets by Red Cherry Decor is where high-end interiors meet pet luxury. We design statement pet furniture that complements your home rather than clashing with it — bespoke dog daybeds, elegant pet chairs, and curated accessories that are as beautiful as they are functional.
Ordering, lead times & help
Are your products ready-made or made to order?
All our furniture is made to order with love, and serious attention to detail. Because luxury should never be rushed, each piece is crafted specifically for you in your chosen fabric and finish.
Lead time is 4–6 weeks. If your order is completed sooner, we will let you know.
How long does production take?
Please allow 4–6 weeks, as each item is made just for you. Trust us — it is worth the wait.
How do I place an order?
Order directly through the website — choose your piece, fabric and size, and check out.
If you would rather talk it through first, or you are ordering several pieces, email cherize@redcherrydecor.co.za and Cherize will take it from there.
Who do I contact for questions or assistance?
Email us, use the contact form, or slide into our DMs on Instagram. We are real people, and we are happy to help.
Fabrics
Can I choose my own fabric?
Absolutely. We offer a carefully selected range of pet-friendly, stain-resistant FibreGuard® fabrics — from earthy classics to rich, luxurious textures. You select your colour when placing your order, or reach out for guidance; we are here to help.
Are the fabrics really pet-friendly?
100%. We use FibreGuard fabrics, which are stain-resistant, durable and easy to clean — perfect for paws, fur and the occasional oopsie.
Delivery
Where do you deliver to?
We currently deliver across South Africa. If you are outside SA, drop us a message and we will see what we can do.
What are your delivery fees?
Delivery is quoted based on your location and the size of the item. You will see the fee at checkout, or we will contact you once your order is confirmed.
Care & returns
How do I clean the furniture?
Most marks lift with a dab of water and a clean microfibre cloth. For stubborn stains, work in a little gentle glycerine soap.
The full method, with a video, is in our Furniture Care Guide.
Do you accept returns?
As all our pieces are made to order, we are unfortunately unable to accept returns unless an item is faulty. Please see our Terms & Conditions for the full detail.
Still stuck?
Ask us anything.
If your question is not here, email Cherize. She answers personally, and usually quickly.
Contact Us